Talent

Discover your unique talents and make the most of them at work

Teams

Develop and collaborate effectively in high-synergy teams

Communication

Learn the skills – and art – of effective communication

Leadership

Leadership, motivation and employee engagement in organisations

Customer

Creating memorable customer experiences

Featured, Talent »

What’s your… Talent Factor?
Wed, 21/03/12 – 13:35 | No Comment

If you’re not enjoying your work then it may well be because your job is not making the most of your Talent Factor, and it’s at times like this that you may want to discover your own Talent Factor, through our breakthrough programme, so that your work lets you play to your strengths!

It’s sad that, worldwide, less than one in five employees say that their daily job doesn’t let them use their talents (Research: Corporate Leadership Council, Gallup). However, now there is something we can all do about this sorry state of affairs!

How to discover your Talents using Talent Factor

Continue reading “What’s your… Talent Factor?” »

Creating a leadership culture
Tue, 20/03/12 – 10:37 | No Comment
Creating a leadership culture

One of the challenges created by hi-octane growth in Asia is how companies can build a vibrant leadership culture in order to make their efforts sustainable. And, as this article has shown, that is not …

Managing Ego in Thailand
Wed, 14/03/12 – 13:30 | No Comment
Managing Ego in Thailand

One problem we are often asked about is that of managing colleagues’ ego in Thailand. And, as we saw in a previous post here, managing ego can be a real challenge, and is especially acute …

Are people higher up in an organisation less ethical?
Tue, 28/02/12 – 11:51 | No Comment
Are people higher up in an organisation less ethical?

Are people higher up in an organisation less ethical? Here’s a question that impacts the standards that we expect from our leaders within companies. Does receiving more money (from, for example, a promotion) paradoxically lead …

More evidence that quality customer service = higher sales
Mon, 27/02/12 – 13:07 | No Comment
More evidence that quality customer service = higher sales

There has been a steady flow of evidence showing that companies that offer quality customer service (and a quality customer experience) are generating significantly higher sales.
The results of the latest study from the Institute of …

Video – How to use the 5 Whys
Tue, 14/02/12 – 11:31 | No Comment

‘The 5 Whys’ is a well-known Six Sigma technique that helps professionals perform a root-cause analysis to get to the bottom of a problem.
We thought the video from the Harvard Business Review here would be …

What is management training…really?
Mon, 13/02/12 – 11:55 | No Comment

Management training (การฝึกอบรมการบริหารจัดการ) is something that can make a huge difference to companies if executed effectively. Yet so often management training programmes fail to deliver on desired results. Why is this?
We thought this post might …