Discover your unique talents and make the most of them at work


Collaborate effectively in high-performing teams


Learn the skills – and art – of effective communication


Leadership, motivation and employee engagement in organisations


Creating memorable customer experiences

Talent »

Building deep capabilities
Tue, 22/07/14 – 16:46 | No Comment

‘Deep capabilities’ is a buzzword being used a lot within companies at the moment to describe a type of skillset that is both ‘deep’ (i.e. where an employee has strong expertise in one area) and ‘wide’ (where an employee has some expertise across a range of other disciplines), as per the diagram below.

Deep capabilities are increasingly in demand because, as industries are disrupted by entrants from other markets and battle lines are blurred, organisations need to harness a diverse skill-set that has deep expertise in one discipline while being able to collaborate meaningfully across other disciplines.

‘T’ vs ‘I’ shaped people

Continue reading “Building deep capabilities” »

What makes great training?
Mon, 2/06/14 – 13:53 | No Comment
What makes great training?

What makes great training?
Those of you who have been on training courses in the past will know that not all training is the same. This statement may sound like the blindingly obvious, a truism, but …

What does HR have to do with your company’s Brand?
Mon, 26/05/14 – 20:14 | No Comment
What does HR have to do with your company’s Brand?

HR is typically seen as the ‘cost centre’ of a company’s activities. While Marketing might command as much as 30% of a company’s internal expenditure, Human Resource Departments routinely operate on as little as 1% …

The building blocks of collaboration
Mon, 12/05/14 – 18:50 | No Comment
The building blocks of collaboration

‘Collaboration’ is a word used a lot in companies these days – yet few professionals find it easy to articulate exactly what it is.
There’s a sense collaboration has something to do with teamwork, but even …

Execution AND Engagement
Mon, 5/05/14 – 19:53 | No Comment
Execution AND Engagement

A key challenge facing leaders at every level of an organisation is how to execute on their strategy.
They may take tens of thousands – even hundreds of thousands – of man hours defining and articulating …

The Trust Pyramid
Wed, 30/04/14 – 20:55 | No Comment
The Trust Pyramid

Building trust is a key component of personal and leadership effectiveness. It’s also increasingly important in business as we have already seen in this research here, and the cornerstone of building effective teams.
As we are …

What is transformational L&D?
Tue, 22/04/14 – 14:11 | No Comment
What is transformational L&D?

There’s a big change hitting the world of Learning & Development, and that change is being driven by visionary companies with big ambitions for their HR Departments.
Those ambitions are based on one thing – to …