Customer Experience presentation at Rotary South Bangkok
The slides for Creating Magical Customer Experiences, a recent presentation on the customer experience at the Bangkok South Rotary Club, are attached.
Delivered by Talent Technologies’ MD Nicholas Henley, the presentation gave a brief overview of how to create fantastic customer experiences every time through the media of Stage, System and Service.
Mr Henley gave Rotary members a sneak preview of his forthcoming book, co-authored with Prof. Kritika Kongsompong, Three Little Diamonds.
The slides for the presentation can be downloaded here.
A brief summary of the presentation can be found in Rotary Bangkok South’s Southwind newsletter here.
If you are interested in finding out more about how you can create magical customer experiences in your company, why not run Customer Experience Maximisation, or find out more by following the link below!