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Home » Leadership

The Value of Encouraging the Heart

Submitted by on Wednesday, 7 November 2012One Comment

encouraging the heart imageEncouraging the Heart is the fifth practice in The Leadership Challenge Workshop and one that leaves some of our more numbers-driven participants stone cold dead with confusion! So we thought it useful to share this infographic showing the value of Encouraging the Heart in a financial sense.

But first a little explanation of what ‘Encouraging the Heart’ means.

Encouraging the Heart is about:

· Recognising contributions by showing appreciation for individual excellence, and

· Celebrating the values and victories by creating a spirit of community.

In these two seemingly simple tasks, how do companies do?

Encouraging the Heart – on the ground realities

First off, it seems companies are taking this seriously. Forbes estimates that companies spend over $46bn on employee gifts and gizmos alone.

But as the article goes on to point out – most of this money is not spend on employees doing exceptional things – but for just sticking around in the job!

Leadership Training Program Thailand

And this translates into some painful on-the ground realities. Companies with ineffective employee recognition programmes experience on average 46% more staff turnover (Bersin & Associates).

Those that do have formal recognition programmes (not including the gifts and gizmos!) by contrast experience 14% higher levels of employee engagement.

Bottom line, it shows that Encouraging the Heart is not just a touchy-feely ‘nice to have’, but something that makes sound financial sense. Check out the infographic below for more detailed information.

Encouraging the Heart is the fifth practice in Talent Technologies’ The Leadership Challenge Training Workshop. The Leadership Challenge equips you with the skills to to thrive as a global leader. Contact us here for full programme details.


Encouraging the Heart – infographic

 The Value of Encouraging the Heart (The Leadership Challenge)



One Comment »

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