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Home » Leadership, Teams

Employee Engagement in Thailand more important than ever

Submitted by on Monday, 15 November 2010No Comment

Employee Engagement in Thailand more important than ever

Is staff turnover at your company over 15%…?

If so, the likelihood is that it is costing your company tens of millions of baht through lost productivity, skills gaps, employee disengagement and loss of such competitive advantages as innovation, quality control and customer experience.

This free staff turnover calculator demonstrates exactly how costly staff turnover is – and why employee engagement is more important than ever.

To calculate the cost of staff turnover at your company, simply fill in the cells in red.

Why Employee Engagement matters

As the diagram below demonstrates, employee engagement is the foundation for a company’s customer experience and customer engagement levels: high customer engagement is simply impossible without achieving high employee engagement first.

There are simply three behaviours, no more, that companies want from their employee: to say (be advocates for their company), to stay (be loyal and not want to leave) and to strive (give discretionary effort).

Talent Technologies has identified the emotions that lead to these behaviours which in turn make measuring and managing employee engagement easy – and applicable across cultures.

Employee Engagement = Competitive Advantage

Research shows that business units with high levels of engagement perform significantly better financially than their low engagement competitors.

Employee Engagement Bangkok, Thailand

This is because high engagement companies routinely get better results in areas such as:

  • Safety
  • Productivity
  • Customer Engagement
  • Quality and Efficiency, and
  • Absenteeism

Some of these are ‘soft’ areas, which companies often find it difficult to measure. Yet it’s in these ‘soft’ areas that companies can add the most value.

Employee engagement then, is a major source of competitive advantage.

How you can make Employee Engagement happen in your company

For more insight, have a look at our article here, or simply contact us using the link below for an information pack.

 

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