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Home » Talent

Video – How to use the 5 Whys

Submitted by on Tuesday, 14 February 2012No Comment

‘The 5 Whys’ is a well-known Six Sigma technique that helps professionals perform a root-cause analysis to get to the bottom of a problem.

We thought the video from the Harvard Business Review here would be useful for managers seeking to understand this technique a little better, and, perhaps more importantly, how to go beyond The 5 Whys in order to fix the problem at hand.

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