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Home » Leadership

How to supervise (video)

Submitted by on Tuesday, 29 January 2013No Comment

If you’re a manager and would like to learn how to supervise more effectively, then one training programme shows you how. It’s Okay to be the Boss is the world’s #1 supervisory skills video and an indispensable tool for managers new and experienced alike.

Today we thought it would be useful to share a video from the author of the programme (Bruce Tulgan) as he discusses some of the key factors behind effective supervisory skills.

How to Supervise – Video

httpv://www.youtube.com/watch?v=VJXFoVgJPoo

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How to Supervise – key takeaways

Here are some key takeaways for how to supervise from our It’s Okay to be the Boss supervisory skills training programme:

  1. Schedule management time every day: Set aside time every day (15 minutes should suffice) to manage each of your team members. Meet in person and ask specifically about their work. Use questions like: What are your priorities today? What steps do you usually take to accomplish task A? How long will each step take? Where do you need my help?
  2. Build accountability by acting like a coach: Your goal is to build your employees’ trust, so they want to perform well and dread having to tell you that they didn’t do what they said they we’re going to do. When you meet with employees, talk like their performance coach. Be honest, descriptive, and specific about each employee’s performance. Set clear expectations for each project, and make sure employees know they will have to explain their decisions and actions to you on a daily basis.
  3. Tune into your employees’ differences: Assess each employee’s needs and customise your approach to each of them. Ask yourself: What does this person need from me in order to succeed? Should I focus on individual tasks or high-level goals with this person? How should I talk with this person – should I be blunt or more nurturing? Should I check in daily or weekly? It takes time to learn to manage your employees based on their unique needs, but your team members will thrive when they receive meaningful guidance and feedback from you.
  4. Track performance & reward success: Your new mantra as boss should be, “Let’s write that down.” When you write thorough, organised and accurate notes about each employee’s work, you have a record for subsequent conversations, and there won’t be surprises when it’s annual review time. Track expectations (goals, requirements, rules, and deadlines); concrete actions (What did the employee do? How do they think they’re performing? What is the end result or work product?); and measurements (Have expectations been met? Did she meet her own goals?). When employees perform well, give them specific praise and reward their success.
  5. Nip small problems in the bud (before they flower into bigger problems): During your ongoing dialogue with employees, don’t be afraid to nitpick the seemingly small things. Be descriptive when identifying a problem or negative behaviour. Then connect the behaviour with the effect it has on the work environment. And finally, spell out the appropriate behavior. Continuous performance improvement means that you are focused on solving one small problem after another, so you are fine-tuning for lasting change rather than trying to overhaul big problems when it might already be too late.

Try It’s Okay to be the Boss in your workplace today!

If you would like to find out more about this outstanding programme which shows you exactly how to supervise and makes the profession of management easy, you can check the programme details here, or simply send us a message using the link to the form below!

 

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