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Difficult Conversations
Thursday, 22 Apr, 2010 – 13:51 | 3 Comments
Difficult Conversations

Given the stresses of the recent situation in Thailand, one tool professionals may find useful as a soft skill is that of being able to manage conflict. Specifically, being able to address an issue through …

Overcoming disappointments
Wednesday, 21 Apr, 2010 – 12:28 | No Comment
Overcoming disappointments

One of the greatest challenges of life is overcoming the emotions caused by disappointments and ‘legacy events’, that is to say, events that shock us deeply and change our lives.
The loss of a loved one, …

What makes companies successful?
Monday, 29 Mar, 2010 – 16:48 | One Comment
What makes companies successful?

Through our experience it’s clear that companies driven with an overwhelming focus on short-term profits invariably meet one of three fates:

They fail to create their tomorrows, leading to a downward spiral of price-cutting as innovation …

Team building or team development?
Sunday, 7 Mar, 2010 – 18:33 | 3 Comments
Team building or team development?

Talent Technologies helps Thai and Asian companies develop their teams. In this article we look at the difference between team building and team development to help you decide which of the two is likely to …

An easy-to-use framework for strategy
Friday, 5 Mar, 2010 – 17:34 | No Comment
An easy-to-use framework for strategy

Deciding on an effective strategy can be a challenging task for even the best  of management teams. Disagreements are always likely to happen, yet there are few things more infuriating than when team members are …

The 3 key people ingredients Virgin Air looks for in creating great service experiences
Wednesday, 24 Feb, 2010 – 11:42 | One Comment
The 3 key people ingredients Virgin Air looks for in creating great service experiences

What do you need to look for when hiring people you need for customer-facing positions?
Of course, every business has its own set and segments of different customers, but we feel this article outlining Virgin America’s …