‘What IS customer engagement, exactly?’ is a question we have been asked a lot recently, and so we would like to share this question with our readers in the following way:

Customer engagement defined, and
How to …

This image appeared in today’s Bangkok Post, which we thought was symbolic… of something.
There have been claims and counterclaims of poor communication in Thailand during the flood relief operations between the FROC (chaired by Yingluck …

Training management and staff in Thailand is seen by some companies as a ‘nice to have’ or, worse still, a lower priority item when companies complete their annual plans.
But increasingly, management training needs to be …

If your business presentations end up looking like this…

…Then you may be interested in this…
Presentation Talent! gives you the tools to make your presentations shine… in only 2 days!
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Talent Technologies. Taking your Talent to a …

The ‘human resource’ in Thailand undoubtedly faces many challenges. While companies in Thailand can attract and retain some ‘top talent’ in Thailand, this is nowhere near in the depth required to sustain a Regional Head …

Do you want to recruit high-calibre personnel in Thailand? If so, you will probably notice that strong English language proficiency is up there among the key factors of a great hire.
However, testing candidates’ proficiency is …