“My daughter… is a brilliant customer service assistant and was recently reprimanded for spending too much time with customers!!! Not much else to say really is there?”

That’s just one of the comments made …

For those Expats working with Thai colleagues, but who may be frustrated at the perceived lack of creativity, analytical thinking and initiative in the workplace, then this article is a must-read.
Shared by K. Kalyakorn, a …

It’s almost surreal to see Bangkok returning to normality, with the smoke already cleared, the roads free of checkpoints, and buildings once besieged and inaccessible, open for business.
With the exception of the ruins of Central …

Rarely has training been as important to companies as in today’s booming Asian economies. As businesses experience an unprecedented talent crunch, coupled with a workforce that has, mostly, been schooled in traditional learning methods, many …

Employee morale is down… Cases of stress at major hospitals soar by 30% in the last month alone… Gloominess prevails… Is there anything that can be done?

The recent demonstrations by the ‘red shirts’ have plunged …

Having team members ‘take initiative’ and ‘take ownership’ is a theme that recurs in many companies based not only in Thailand but also other parts of Asia.
When we discuss these characteristics, managers often identify ‘culture’ …