Talent

Discover your unique talents and make the most of them at work

Teams

Develop and collaborate effectively in high-synergy teams

Communication

Learn the skills – and art – of effective communication

Leadership

Leadership, motivation and employee engagement in organisations

Customer

Creating memorable customer experiences

Home » Archive by Category

Articles in Latest News

9 tips to defeat stress at work and home
Sunday, 25 Jul, 2010 – 13:21 | One Comment
9 tips to defeat stress at work and home

Stress is a ‘silent killer’ with numerous symptoms.
If you have time over the Thai holiday it’s worth taking a few moments to read this article with 9 useful tips on overcoming stress.
Or why not consider …

Carlos Ghosn at Sasin – main points
Thursday, 1 Jul, 2010 – 14:00 | No Comment
Carlos Ghosn at Sasin – main points

Yesterday featured a talk by the ever-effervescent Carlos Ghosn at the Sasin Graduate School of Management.
As we have come to expect from Mr Ghosn, it was a great talk, lively,  with some probing questions from …

Talent Technologies in Big Chilli Magazine
Wednesday, 23 Jun, 2010 – 12:14 | No Comment
Talent Technologies in Big Chilli Magazine

Great to see our article Encouraging the Heart featured in the latest issue of the Big Chilli magazine!
If you didn’t catch the article, we’ve uploaded a pdf of it here

What are the ingredients of a high-performing team?
Thursday, 17 Jun, 2010 – 10:02 | No Comment
What are the ingredients of a high-performing team?

It’s official! High-performing teams really are the result of individual differences, not similarities.
This study of 144 short-term project teams has discovered that ‘maximising differences in types of knowledge, skills, and abilities, while minimising differences …

From Good to Great
Wednesday, 16 Jun, 2010 – 9:42 | No Comment
From Good to Great

It is now eight years since Jim Collins penned the results of his research into what causes ‘mediocre’ companies to make the leap from Good to Great.
Taking over five years to complete, the research project …

What retailers can learn from latest UK consumer survey
Friday, 28 May, 2010 – 14:03 | No Comment
What retailers can learn from latest UK consumer survey

“My daughter… is a brilliant customer service assistant and was recently reprimanded for spending too much time with customers!!! Not much else to say really is there?”

That’s just one of the comments made …