Just as customer engagement has two drivers, so does employee engagement. And understanding these two drivers is key to creating the platform for employee motivation in Thailand.
When describing the forces of employee motivation, Herzberg used …

If you’re looking for management training programmes to put in your 2011 training plan in Thailand, then why not have a look at the following outstanding training sessions that will take your company’s Talent to …

Preparing to write an important business letter and stuck with what to say, and how and when to say it?
Then using the IDAC approach to planning your letter may help.
IDAC is one of the techniques …

Talent Technologies offers leadership training programmes in Bangkok, Thailand. In this article we explore one of the models that we use when training leadership.

If you (like us!) find many of the concepts of leadership confusing, …

‘The effective executive builds on strengths — their own strengths, the strengths of superiors, colleagues, subordinates; and on the strengths of the situation’.
So wrote Peter Drucker in perhaps the greatest book on management of all …

High levels of customer engagement is something every company wants – who wouldn’t? – yet how to achieve it remains a mystery to many.
Talent Technologies has simplified customer engagement into three measurable behaviours. Customer Say …