Discover your unique talents and make the most of them at work


Collaborate effectively in high-performing teams


Learn the skills – and art – of effective communication


Leadership, motivation and employee engagement in organisations


Creating memorable customer experiences

Home » Archive by Category

Articles in Leadership

Execution AND Engagement
Monday, 5 May, 2014 – 19:53 | No Comment
Execution AND Engagement

A key challenge facing leaders at every level of an organisation is how to execute on their strategy.
They may take tens of thousands – even hundreds of thousands – of man hours defining and articulating …

Building Organisational Capability
Tuesday, 8 Apr, 2014 – 18:44 | No Comment
Building Organisational Capability

We have seen previously that there are 3 levels of organisational capability.
Following our post, we have had some requests asking what companies in general (and HR departments in particular) can do to build organisational capability. …

HR – stop doing this…
Tuesday, 11 Feb, 2014 – 17:41 | No Comment

We recently posted an article on The Matrix and how the movie linked to deeper themes of strategic thinking.
And for those of you in HR and management, we highly recommend watching the movie for its …

Power, conformity and change
Saturday, 11 Jan, 2014 – 18:26 | No Comment
Power, conformity and change

Companies often want to encourage innovation, sensible risk-taking and entrepreneurship, yet are frustrated when no matter what they do, their efforts are stymied. They also may want to progress a ‘change programme’ to take their …

The 20-50-30 rule
Tuesday, 17 Dec, 2013 – 16:42 | One Comment
The 20-50-30 rule

The 20-50-30 rule
There’s a rule of thumb in leadership that John Maxwell (the management guru) has come up with called ‘the 20-50-30 rule’ and, in a nutshell, it goes like this:
 · 20% of your team …

Red pill, Blue pill
Thursday, 12 Dec, 2013 – 18:36 | 3 Comments
Red pill, Blue pill

We’ve been promising for some time to explain why in the choice between power and leadership, leadership is fundamentally the only option to take. And, to explain this choice in more depth, ladies and gentlemen …