Emotional Intelligence
Enhance your EI with this one-day programme!
When employees reach management level, studies have shown that Emotional Intelligence (EI) is a more reliable predictor of on-the-job success than IQ (cognitive intelligence).
Yet few managers discover the elements of this highly important skill, which helps them with the critical soft skills such as teamwork, communication, employee retention and strategic execution.
Using the world’s most effective framework for Emotional Intelligence (EISA), participants first discover their own Emotional Intelligence Quotient (also available as a 360° assessment) before enhancing the EI skills of Know Yourself, Choose Yourself, Give Yourself.
With decades of research into EISA this programme is a must-have addition to managers’ toolkits. Participants learn how to:
→ Identify the most important emotions that drive employee engagement
→ Learn how to manage their own emotions, moods and states before they blow up into derailing behaviours
→ Choose alternative ways of communicating with people you may find challenging to work with
→ Give Yourself in ways that are most likely to benefit others
75% of careers are derailed for reasons related to emotional competencies, including inability to handle interpersonal problems; unsatisfactory team leadership during times of difficulty or conflict; or inability to adapt to change or elicit trust
The Center for Creative Leadership
Emotional Intelligence is highly interactive and features an exciting combination of video, role play activities and simulations to help participants:
Become aware of their emotional competencies in the dimensions of Perceiving, Managing, Decisionmaking, Achieving and Influencing Understand how emotions relate to behaviours, as well as the difference between emotions, moods, states and syndromes Learn how to change their moods and states, using tried-and-tested, validated techniques Defeat negative and counterproductive patterns of behaviours in themselves and others Motivate people around them more effectively
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Request further details here
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Why now is the time to develop Emotional Intelligence
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