Enhance your EQ with this one-day programme

Recent research from numerous sources shows that Emotional Intelligence (EI) is a more reliable predictor of interpersonal success than either IQ or personality.

Using the world’s most popular framework for emotional intelligence (EQSi), participants discover their EI quotient in the seven skills of Identity, Motivation, Emotional awareness, Communication, Stress tolerance, Conflict resolution and Positive Mood.

From here they discover the practices they can use to enhance their Emotional Intelligence in each of these areas, and how to build positive, lasting relationships with their:

• Customers and Clients
• Colleagues and team members
• Bosses and direct reports, and
• Suppliers and other stakeholders

Emotional Intelligence uses an exciting combination of video, role play activities and simulations to help participants:

	Become aware of the non-verbal messages they may be sending and learn how to eliminate the messages that may be perceived as negative
	Discover the unwritten ’stories’ they may also be communicating
	Become aware of signals and behaviours that typically lead to unsatisfying or negative relationships
	Adopt practices that promote positive mood both personally and interpersonally
	Manage own emotions effectively

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Request further details here

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