Work seamlessly across cultures with this one or two day training programme

As business becomes more global the need to work effectively as part of cross-border teams or with customers of different nationalities is increased.

But making the connection with people of different cultures can be hard – which is why managers can benefit from this programme which distils the key differences between cultures in an easy-to-understand framework that starts with an understanding of concepts and moves on to understand the resulting behaviours.

Cross-cultural Competence is an invaluable combination of videos, collaborative learning and activities that enables participants to:

	Understand the key differences between different nationalities within an easy-to-use framework
	Know what to expect when dealing with people from different cultures
	Learn the communication techniques that overcome typical differences
	Identify the difference between a typical ‘cultural’ behaviour and a ‘personal’ behaviour, and how to react appropriately in each instance
	Neutralise misunderstandings when they occur through dialogue

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