What’s your… Talent Factor?
Wed, 21/03/12 – 13:35 | No Comment

If you’re not enjoying your work then it may well be because your job is not making the most of your Talent Factor, and it’s at times like this that you may want to discover …

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Talent

Discover your unique talents and make the most of them at work

Teams

Develop and collaborate effectively in high-synergy teams

Communication

Learn the skills – and art – of effective communication

Leadership

Leadership, motivation and employee engagement in organisations

Customer

Creating memorable customer experiences

3 quick questions to check employee engagement at work
Thu, 9/02/12 – 10:32 | No Comment
3 quick questions to check employee engagement at work

Employee Engagement is, as we covered in a previous post here, a concept that all managers must understand, but one that is unfortunately sometimes confusing. So we thought it helpful to produce 3 quick questions …

Inspirational!
Fri, 27/01/12 – 17:07 | No Comment

January: end of the month.
The point where we begin to discover just how achievable the New Year’s goals we set ourselves really are!
If you find you’re lagging or stuck or losing your engagement mojo, then …

What is Employee Engagement?
Thu, 26/01/12 – 12:51 | 3 Comments
What is Employee Engagement?

The question What is employee engagement? is one that is often asked and (usually) not very clearly answered. Some organisations come out with the most elaborate answers to this vexed ‘What is employee engagement?’ question …

Management Training Programmes for 2012
Tue, 17/01/12 – 15:35 | One Comment
Management Training Programmes for 2012

If you’re looking for management training programmes to put in your 2012 training plan in Thailand, then why not have a look at the following outstanding training sessions that will take your company’s Talent to …

Customer Engagement
Tue, 17/01/12 – 14:14 | One Comment

Customer Engagement is a huge issue for companies that want to grow market share, reduce customer attrition, and enhance profitability. This is the second part of a two-part series. Last month, we analysed what customer …

Customer lifetime value (CLV) explained
Thu, 22/12/11 – 20:59 | No Comment
Customer lifetime value (CLV) explained

Customer Lifetime Value (or CLV) is a key metric for any business – but one that is too often ignored.
This neat graphic (below), provided by kissmetrics.com, summarises in one simple chart how to calculate Customer …